Need more information about a product or an update on your order?
Our customer support team is ready to help.

📧 Email: support@softlysimple.com
📞 Phone: +1 (585) 825-1168
🕒 Customer Service Hours: Monday to Friday – 8:00 AM to 5:00 PM (GMT -8)
💡 Emails sent outside of business hours are welcome — we’ll respond within 24 hours.